Key questions: 1) What's included in the price (delivery, pickup, servicing frequency)? 2) What's the service schedule and can it be increased if needed? 3) Do you provide hand sanitizer and toilet paper? 4) What's your emergency response time if there's an issue? 5) Are there extra fees for distance, events, or same-day delivery? 6) Do you offer ADA-accessible units? 7) What's your cancellation policy? 8) Are your units cleaned and sanitized between rentals? Getting these answers in writing prevents surprise charges.
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